1. What is a BAS agent, and why do I need one?
A registered BAS agent is certified to prepare and lodge Business Activity Statements with the ATO on your behalf. BAS agents ensure your GST, PAYG withholding, and other ATO obligations are lodged accurately and on time, helping you avoid penalties.

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2. How often do I need to lodge a BAS?
This depends on your business's GST turnover. You may be required to lodge monthly, quarterly, or annually. We’ll assess your situation and manage lodgements accordingly.

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3. What accounting software do you work with?
We work with leading platforms including Xero, QuickBooks Online, MYOB, and Reckon. We’re also certified Xero Partners, meaning we can offer expert support tailored to that platform.

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4. Do you offer payroll services?
Yes! We handle payroll processing, Single Touch Payroll (STP) compliance, superannuation, and employee entitlements—making sure your staff are paid correctly and on time.

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5. Can you work with businesses anywhere in Australia?
Absolutely. While we’re based in Warragul, we work with clients all across Australia using cloud-based software and digital communication.

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6. What information do I need to get started?
We’ll guide you through what’s needed, but typically this includes access to your accounting software, bank statements, previous BAS reports (if applicable), and basic business details.

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7. How do I know if my records are ATO-compliant?
As registered BAS agents, we’re trained in ATO requirements and ensure all records, lodgements, and processes meet compliance standards.

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8. How much do your services cost?
Our pricing is tailored based on your business size, transaction volume, and required services. Contact us for a free consultation and quote.

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9. What is your BAS agent number?
Our BAS agent number is 26281078. This number ensures that we are fully registered with the Tax Practitioners Board and authorised to manage your BAS lodgements and ATO compliance.

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10. How can I contact you or book a consultation?
You can reach us via our contact form, email, or phone. We're happy to answer questions or schedule a free discovery call to discuss your bookkeeping needs.